Companies × risks
AT&T
AT&T deploys third-party AI at enterprise scale through Ask AT&T (built on OpenAI/Azure OpenAI) and NVIDIA AI infrastructure, plus ML-enabled anti-spam protections serving millions of customers. It also develops specialised AI through AT&T Labs, including ML-driven network automation and a Network Foundation Model for network planning.
We reviewed 2 public documents from AT&T and found it acknowledges 4 of 24 AI risks, including discrimination and loss of privacy.
Sector: Information
Roles: AI deployer
AI risks AT&T acknowledges
- Discrimination: “But what if a new algorithm to skirt outages kept favoring urban customers at the expense of rural ones? Not on purpose - but as an unintended consequence.” (AT&T AI Guiding Principles)
- Loss of privacy: “may... release private or confidential information” (AT&T INC. Form 10-K 2024 Annual Report)
- Weapons & cyberattacks: “the use of artificial intelligence and machine learning by cybercriminals may increase the frequency and severity of cybersecurity attacks against us or our suppliers, vendors and other service providers.” (AT&T INC. Form 10-K 2024 Annual Report)
- Devaluation of human creativity: “may... infringe on the intellectual property rights of others” (AT&T INC. Form 10-K 2024 Annual Report)
Documents we reviewed
- AT&T INC. Form 10-K 2024 Annual Report (Annual report, 2025)
- AT&T AI Guiding Principles (AI overview & principles, 2023)