Companies × risks
Bank of America
Bank of America deploys AI at massive scale, with over 90% of employees using AI tools including Erica (serving over 2 billion interactions), internal GenAI assistants, and coding tools. It has built hundreds of internal AI/ML models and trains domain-specific systems like AskGPS on over 3,200 internal documents.
We reviewed 3 public documents from Bank of America and found it acknowledges 1 of 24 AI risks: weapons & cyberattacks.
Sector: Finance and Insurance
Roles: AI deployer; Specialized AI developer
AI risks Bank of America acknowledges
- Weapons & cyberattacks: “we expect to continue to experience cybersecurity incidents resulting in adverse impacts with increased frequency and severity due to the evolving threat environment including the increasing use of AI, such as generative AI and machine learning, for cybersecurity threat and cyberattack purposes” (2024 10-K - Bank of America Corporation)
Documents we reviewed
- Bank of America's Mission, Vision, and Core Values (AI overview & principles, 2025)
- 2024 10-K - Bank of America Corporation (Annual report, 2025)
- Bank of America 2026 Code of Conduct (Corporate policy, 2026)