Company AI Risk Explorer
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Welcome to the Company AI Risk Explorer

This tool maps what large global companies say in public about AI risk. We reviewed public documents from roughly 200 of the world's largest companies. We coded every risk they acknowledge against the AI Risk Repository taxonomy.

Filter by company, sector, AI role, or risk. Compare what companies acknowledge against expert ratings of severity, sector vulnerability, and role responsibility.

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Companies × risks

ServiceNow

ServiceNow develops specialised AI models (including co-leading the StarCoder code generation LLM project with Hugging Face, and co-developing Apriel Nemotron 15B with NVIDIA for enterprise agentic AI). It also deploys third-party LLMs through its Now Platform's Generative AI Controller, connecting to Azure OpenAI and other providers.

We reviewed 6 public documents from ServiceNow and found it acknowledges 8 of 24 AI risks, including capability & robustness and discrimination.

Sector: Information

Roles: Specialized AI developer; AI infrastructure provider; AI deployer

AI risks ServiceNow acknowledges

  • Capability & robustness: “Limitations: Highlights any known weaknesses or situations where the model might not perform well.” (Understanding our Model Cards and Their Role in Responsible AI | ServiceNow)
  • Discrimination: “AI systems may not perform as intended or may produce outcomes, such as unreliable or biased results” (ServiceNow 2025 Form 10-K Annual Report)
  • Loss of privacy: “We identify rare but high-impact failure scenarios, such as... leaking personal data.” (How We Protect High-Risk AI Systems | ServiceNow)
  • AI security vulnerabilities: “This reduces the introduction of irrelevant or low-quality information (as well as risks associated with "data poisoning")” (Responsible AI | ServiceNow)
  • False information: “RAG-specific tests for hallucinations” (How We Protect High-Risk AI Systems | ServiceNow)
  • Devaluation of human creativity: “our use of AI, both internally and in our customer-facing products, could lead to copyright infringement claims or other IP claims, potentially requiring us to pay compensation or licensing fees to third parties.” (ServiceNow 2025 Form 10-K Annual Report)
  • Environmental harm: “Environmental sustainability and AI: AI's growth demands responsible energy and water management.” (ServiceNow Global Impact Report 2025)
  • Weapons & cyberattacks: “as AI technologies continue to advance, threat actors can leverage these technologies to develop more sophisticated attack methods that are increasingly automated, targeted, coordinated and more difficult to defend against. The proliferation of these technologies could enable less skilled threat actors to initiate attacks and increase the frequency, scale and impact of security incidents.” (ServiceNow 2025 Form 10-K Annual Report)

Documents we reviewed